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RMCAudioDirect.com & RMC Audio, Inc.

Here at RMC Audio Direct we pride ourselves on giving great service while also providing discount prices. We are a small privately owned company with very low overhead and operating expenses. We specialize in musical related gear like Electronic Drums, Keyboards, PA systems, Effects, Recording Gear, Amps and more. Our prices are below 99%t of our competitors but we also have a very experienced sales staff that can help you get the gear you need to make music and have fun.

Company History

This website is the e-commerce website for RMC Audio Inc. We are a privately held company that has been around since 1998. In 1993 a small guitar shop called Rik's Music opened up in Knoxville, Tennessee. Rik's quickly grew to be the largest store in Knoxville in just 5 years due to aggressive pricing and great customer service. One of the owner's decided to start a website for the store in 1997. As anyone knows the internet exploded shortly after that and so did Rik's internet sales. Rik's Music was then split into two distinct companies one for local Knoxville business and one for mail order and internet sales. We are of course the internet sales part and sales increased as the internet became more widely used and accepted. In 2005 we changed our name to RMC Audio to better focus on our core business and set ourselves apart from our past. To better serve our customers in late 2008 we launched a fully e-commerce website which you are on now. We are currently expanding our lineup organically so if you want something we don't currently sell let us know.

RMC Audio Direct's goal is to exceed customer expectations. We deeply discount prices without sacrificing service. We know that our long-term success is about more than just offering outstanding deals. Our customers keep coming back because:

  • We offer honest advice, fast and safe shipping and open lines of communication.
  • Employ knowledgeable staff who have hands on experience with the gear we sell.
  • List detailed product descriptions and specifications, not just an overview.
  • Provide customer service via email or through our toll free telephone number.
  • Offer various ordering options
  • Inform customers of current stock availability and a delivery date through our website, via email, or our toll free telephone number.
  • Ship orders quickly and supply tracking information via email.
  • Accept payment through Visa, Mastercard, Discover, American Express, RMC Platinum Cards, RMC Gift Certificates, Cashiers Checks, Money Orders, Wire Transfers, Checks ( must clear bank ), and Paypal.
  • Place special orders.
  • Protect customers privacy.
  • We are an authorized dealer for all products we sell.
  • Maintain membership with the Better Business Bureau.
  • Review us at Resellerratings.com
  • Check out our Ebay Store
  • Publish our Return and Shipping policies.
  • Publish an FAQ section.
  • Prominently publish our company name, address and phone number.